Arizona Cleaning Vouchers

Last Updated: 4/1/24

IMPORTANT! These Terms and Conditions (“Terms”) govern the RenovaPLUS (a Division of Renova Energy Corp.) cleaning vouchers (“Voucher”) and your redemption of same. These Terms constitute a binding agreement between you and Renova Energy Corp. (“Renova” OR “we” OR “us”). PLEASE READ THESE PROGRAM TERMS BEFORE REDEEMING THE VOUCHER, AS THEY AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS AND INCLUDE A BINDING CONFIDENTIAL ARBITRATION CLAUSE, A WAIVER OF YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS, AND A WAIVER OF YOUR RIGHT TO A JURY TRIAL. BY ACCEPTING AND REDEEMING THE VOUCHER, YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS. If you do not agree to these Terms, then you should not accept or redeem the Voucher(s.)

1. Modifications and Cancellation

We reserve the right to modify or restrict these Terms at any time in our sole discretion with or without notice to you; provided that we will provide notice of any modifications to these Terms by posting the modified version at www.renovaenergy.com/lp/arizona-cleaning-voucher-terms/ (or any other URL Renova may designate from time to time), together with a revised “Last Updated” date. In addition, we may elect to send a mail or email communication notifying Voucher recipients of the modifications, but we are not obligated to do so and you hereby waive any right you may have to receive such notice. You should check this page periodically to see if any recent changes to the Terms have occurred. By redeeming the Voucher(s), after we post any such changes, you agree to the Terms as modified.

2. Eligibility

You must: (i) be an individual at least 18 years of age; (ii) a resident of the fifty (50) United States, the District of Columbia, or the Commonwealth of Puerto Rico; and (iii) provide all required contact information. By redeeming this offer, you are certifying that you meet all eligibility criteria.

3. Redeeming Voucher(s)

Your Voucher(s) is/are available in digital and print versions, but digital and print versions, and any permitted copies of a Voucher, constitute a single offer that may be redeemed only once.

Each Renova Cleaning Voucher is valid for a single transaction only. You may not combine more than one Voucher at a time. Vouchers may not be used in conjunction with other offers.

PLEASE KEEP YOUR CONTACT INFORMATION CURRENT AND COMPLETE TO ENSURE YOU RECEIVE YOUR VOUCHER BENEFITS.

4. Additional Exclusions and Limitations

Vouchers are subject to (i) the exclusions, conditions, and limitations specified in these Terms, (ii) availability, and (iii) the Terms applicable to the particular Voucher. Vouchers are void where prohibited.

5. Value and Transfer

Vouchers: (i) have no cash value; (ii) cannot be exchanged for cash, in whole or in part; and (iii) have no value outside of the offer.

Your Voucher(s) are for the use of the named recipient/holder only and cannot be sold, shared, assigned, bartered, or otherwise transferred. In the event of a divorce of a Voucher holder, the named recipient/holder retains all Vouchers unless otherwise provided by a valid and final court order submitted to Renova. In the event of the death of a Voucher holder, except as otherwise required by law, all Vouchers remain non-transferable.

6. Account Information

You are solely responsible for the accuracy and completeness of the information you supply in connection with your Voucher. Failure to keep your account information current and complete may result in forfeiture of the Voucher(s.) You may access and update your information and access your status, by contacting RenovaPLUS.

7. Errors and Misconduct

We reserve the right, in our sole discretion, to adjust, postpone, suspend or cancel your Voucher(s), at any time with or without notice, in the event of actual or suspected (i) human or technical errors; (ii) technical disruptions; (iii) misconduct, fraud, or other activity that impairs the administration, security, integrity, or proper use of the Voucher(s). Upon cancellation due to suspected fraud or other misconduct, Vouchers issued that are determined not to be subject to fraud or misconduct shall remain valid.

8. Disclaimer of Warranties and Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE PROGRAM AND ALL RELATED PRODUCTS, SERVICES, AND PROGRAM BENEFITS ARE PROVIDED “AS IS” WITHOUT ANY REPRESENTATION OR WARRANTY, EXPRESS, IMPLIED, OR STATUTORY, OF ANY KIND, INCLUDING WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, OR FITNESS FOR ANY PARTICULAR PURPOSE.

TO THE FULLEST EXTENT PERMITTED BY LAW, RENOVA, ITS AFFILIATES, ITS RETAILERS AND THEIR RESPECTIVE DIRECTORS, MEMBERS, OFFICERS, EMPLOYEES, AGENTS, AND VENDORS SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND, UNDER ANY THEORY OF LAW OR EQUITY, WHETHER FOR BREACH OF CONTRACT, TORT, OR OTHERWISE, ARISING FROM THE PROGRAM OR YOUR USE OF THE VOUCHER OR ANY PRODUCTS, SERVICES, OR PROGRAM BENEFITS RELATED THERETO, INCLUDING DIRECT, INDIRECT, THIRD PARTY, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, RENOVA, ITS AFFILIATES, ITS RETAILERS AND THEIR RESPECTIVE DIRECTORS, MEMBERS, OFFICERS, EMPLOYEES, AGENTS, AND VENDORS, SHALL NOT BE RESPONSIBLE TO YOU OR ANY THIRD PARTY FOR OR IN CONNECTION WITH: (i) YOUR PARTICIPATION IN THE PROGRAM, (ii) YOUR USE OF ANY PRODUCTS, SERVICES, OR PROGRAM BENEFITS RELATED TO THE PROGRAM, (iii) ANY UNAUTHORIZED ACCESS TO OR UNAUTHORIZED USE OF YOUR PROGRAM ACCOUNT, PROGRAM CARD, OR PROGRAM BENEFITS, OR (iv) TERMINATION OF YOUR PROGRAM ACCOUNT OR CANCELLATION OF THE PROGRAM.

CERTAIN STATE LAWS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY.

9. Arbitration Agreement

YOU AND RENOVA AGREE THAT ANY CLAIM OR DISPUTE AT LAW OR EQUITY THAT HAS ARISEN OR MAY ARISE BETWEEN US IN CONNECTION WITH THE VOUCHER(S) WILL BE RESOLVED IN ACCORDANCE WITH THE PROVISIONS SET FORTH IN THIS SECTION. PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND WILL IMPACT HOW CLAIMS YOU AND RENOVA HAVE AGAINST EACH OTHER ARE RESOLVED.

You and Renova agree that any and all disputes or claims that have arisen or may arise between you and Renova in connection with the Voucher(s) shall be resolved exclusively through confidential, final, and binding arbitration. YOU ARE GIVING UP THE RIGHT TO LITIGATE A DISPUTE IN COURT BEFORE A JUDGE OR JURY.

The arbitration shall be administered by the American Arbitration Association (“AAA”) pursuant to its Construction Arbitration Rules. The arbitrator will award reasonable attorney fees and costs to the prevailing party or parties. The arbitrator may order provisional and injunctive relief but may not award exemplary damages. The arbitrator is authorized to expedite the proceedings and to reject cumulative evidence. In any court proceedings ancillary to arbitration proceedings, the court will award costs and attorney fees to the prevailing party. If a party, after due notice, fails to appear at a hearing, the arbitrator will make an award based on evidence presented by the party who does appear. Any arbitration pursuant to this provision shall be conducted in accordance with the Federal Arbitration Act.

The arbitration shall be held in Pima County, Arizona, or at another mutually agreed location. If the value of the relief sought is $10,000 or less, either you or Renova may elect to have the arbitration conducted by telephone or based solely on written submissions, which election shall be binding on the other party subject to the arbitrator’s discretion to require an in-person hearing if the circumstances warrant. Attendance at an in-person hearing may be made by telephone unless the arbitrator requires otherwise.

The arbitrator will decide the substance of all claims in accordance with the laws of the State of Arizona, including recognized principles of equity, and will honor all claims of privilege recognized by law. The arbitrator’s award shall be confidential, final, and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Payment of all filing, administration and arbitrator fees will be governed by AAA’s rules.

10. Prohibition of Class and Representative Actions and Non-Individualized Relief

You and Renova agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding. Unless both you and Renova agree otherwise, an arbitrator may not consolidate or join more than one person’s or party’s claims and may not otherwise preside over any form of a consolidated, representative, or class proceeding. Also, an arbitrator may award relief (including monetary, injunctive, and declaratory relief) only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that party’s individual claim(s). Any relief awarded cannot affect other Voucher recipients/holders. YOU ARE GIVING UP THE RIGHT TO COMMENCE OR PARTICIPATE IN CLASS AND REPRESENTATIVE ACTIONS.

11. Miscellaneous

Applicable Law: The laws of the State of Arizona, without regard to principles of conflict of laws, will govern the Voucher(s) and any claim or dispute that has arisen or may arise between you and Renova.

Taxes: Voucher recipients/holders are solely responsible for any federal, state, or local taxes and/or government fees that may be imposed in connection with the Voucher(s), including sales taxes, if applicable.

Waiver: No delay or failure by Renova to enforce any of these Terms shall be a waiver of any of our rights under these Terms.

Severability: The invalidity or unenforceability of any provision(s) of these Terms shall not affect the validity or enforceability of any other provision. In the event that any provision of these Terms is found to be invalid or unenforceable, these Terms shall be construed in accordance with their terms as if the invalid or unenforceable provision was not contained therein.

Construction: The headings used in these Terms are for convenience only, are not a part of this agreement and do not affect the interpretation of any of the provisions of these Terms. Any reference to the term “including” means “including, without limitation.” All references to currency are stated in United States dollars.

Survival: The provisions regarding disclaimer of warranties, limitation of liability, arbitration agreement, prohibition of class and representative actions, and non-individualized relief, and these miscellaneous provisions shall survive termination of your Voucher(s) or cancellation of the Voucher(s.)

12. Customer Service

If you have any questions regarding your Voucher(s), please contact Customer Service online at 520-420-1400. ROC# 339430